Forums

Full Version: Steps To Diagnose HP Printer Problem
You're currently viewing a stripped down version of our content. View the full version with proper formatting.
  • Make sure that there is paper inside the tray(s), test the ink or toner cartridges aren’t empty, the USB cable is plugged in or the printer is connected to Wi-Fi.
  • And if it's miles a network or wireless printer, try using a USB cable rather. In our revel in, a few Wi-Fi printers are unreliable in terms of their connection. So it is worth unplugging your printer and any powerline network adapters it is linked to, then turning everything again on once more.


Select the right printer!


Sometimes the reason a printer might not print is that you've got hooked up a few software programs which have a 'virtual' printer and this has set itself as the default. When you hit Print, a report will be saved by this digital printer rather than the record being sent to your bodily printer.

  • To test this, open the Control Panel from the Start menu. Then go to Devices and Printers, proper-click the correct printer to apply, and set it as the default for the process of how to diagnose hp printer problems.
  • Next, make sure that the right printer is selected inside the application you are printing from - you have to see a choice to select from a list as inside the picture under.
(12-24-2020, 07:57 AM)camilar Wrote: [ -> ]
  • Make sure that there is paper inside the tray(s), test the ink or toner cartridges aren’t empty, the USB cable is plugged in or the printer is connected to Wi-Fi.
  • And if it's miles a network or wireless printer, try using a USB cable rather. In our revel in, a few Wi-Fi printers are unreliable in terms of their connection. So it is worth unplugging your printer and any powerline network adapters it is linked to, then turning everything again on once more.


Select the right printer!


Sometimes the reason a printer might not print is that you've got hooked up a few software programs which have a 'virtual' printer and this has set itself as the default. When you hit Print, a report will be saved by this digital printer rather than the record being sent to your bodily printer.

  • To test this, open the Control Panel from the Start menu. Then go to Devices and Printers, proper-click the correct printer to apply, and set it as the default for the process of how to diagnose hp printer problems.
  • Next, make sure that the right printer is selected inside the application you are printing from - you have to see a choice to select from a list as inside the picture under.

To resolve all these problems, you may need to set up the HP printer and download a tool from HP. HP print and scan doctor can help you resolve all these problems.

Here is how you can use the HP print and scan doctor.



First, you need to download the HP Print and Scan Doctor from the official website. You may need to search for it on the website and then click on the download link.
Once the file is downloaded, open it to resolve the problems.
Once you open HP Print and Scan Doctor, click on the Start button and then select the printer you are in trouble with.
The print and scan doctor will check for the problems and recommend the solutions.


Regards,
Akshay
Technical Consultant
Apps4Rent | CloudDesktopOnline | O365CloudExperts