(01-15-2021, 07:26 AM)JacobVFrankel Wrote: HP constantly recommends which you use the proper HP Ink Cartridge. If you don’t use actual HP cartridges then there's an extra treat your trouble may not clear up. If you need to check the authenticity of your cartridges then you could visit at HP anti-counterfeit webpage. To know more about Diagnose hp printer problems. Remove both the black and the coloration ink HP cartridges from your printer. Press the ‘Power On’ button to your printer to show it on (if it is not already on), Wait 20-30 seconds till the printer is idle and silent before you preserve. Insert lower back the cartridges within the printer. Remove any defensive tape that also might be at the nozzles.
Resolving Printer Offline problem using the HP Print and Scan Doctor
Download the HP Print and Scan Doctor. If you have already started the download, then continue.
Run HPPSdr.exe from the download location on your computer.
Once HP Print and Scan Doctor is open, click Start, and then choose your printer.
If your printer is not listed, turn it on and click Retry.
If there is a connection problem, follow the instructions in the tool.
If a screen displays prompting to turn on printer updates, click Yes and continue.
If a screen displays prompting to make your printer the default printer, click Yes and continue.
If you are still facing printer offline problem follow HP Printers - Printer is Offline (Windows)
Regards,
Akshay
Technical Consultant
Apps4Rent | CloudDesktopOnline | O365CloudExperts
